KPI Professional Certification

10 to 14 July 2017 at Istanbul (TR)


Registeration Details Pay Now $4,250
*Hurry and enjoy this early bird price! Ending June, 12, 2017

Program Overview

KPI and performance measurement development is a discipline that involves articulating what an organization is trying to accomplish and then identifying the most meaningful and useful indicators of success. Simply selecting standard measures from a long list of possible measures is not effective. Performance measures, or KPIs, are a key part of any strategic management system, as they are critical to assessing the effectiveness of strategy implementation.

KPIs also help with analysis of the gap between actual and targeted performance, and with measurement of organizational effectiveness and operational efficiency. Operational measures, project measures, risk measures, and employee measures provide an early-warning system throughout an organization to help improve performance. Meaningful and strong KPIs provide insight into whether strategies are working, whether programs, projects and services are on schedule, on budget, and delivered effectively. KPIs focus employees' attention on what matters most to success, and allow for measurement of accomplishments.

Most people – whether executives, managers, strategy or performance professionals, or analysts – struggle to develop and manage KPIs or use performance information to make better decisions. This program helps participants who are working to find meaningful KPIs, get true buy-in to performance measurement, align measures to strategy, and use measures to drive improvement to reach targets.

This program is designed for all sectors—business and industry, government, and non-profit—and provides participants with practical tools to developing meaningful strategic and operational performance measures, and then develop their skills through a series of practical application exercises. Participants are taught how to use several tools, including the logic model and cause and effect, that are used by organizations around the world. Participants are taught how to understand and articulate desired results, determine what to measure, set targets and thresholds, develop composite measures using lower level performance measures, measure outcomes, outputs, processes, and inputs, and produce visually appealing reports and dashboards that better inform decision making throughout an organization. This course is designed to help participants understand the fundamentals of performance management, then successfully develop, deploy, and manage meaningful KPIs for strategic, operational, or program management.

Trainer: Omran Zbeida, PMP,BSP,KPIP

Participants are taught how to use several tools, including the logic model and cause and effect, that are used by organizations around the world. Participants are taught how to understand and articulate desired results, determine what to measure, set targets and thresholds, develop composite measures using lower level performance measures, measure outcomes, outputs, processes, and inputs, and produce visually appealing reports and dashboards that better inform decision making throughout an organization.

This course is designed to help participants understand the fundamentals of performance management, then successfully develop, deploy, and manage meaningful KPIs for strategic, operational, or program management.

As a participant in this course, you will benefit by learning how to:

    • Learn best practices to more effectively and efficiently develop, deploy and manage KPIs as part of a strategic management system
    • Understand important business drivers that ensure a successful performance measurement system implementation
    • Contribute to organizational success by measuring what matters most
    • Apply what they learned to their own organization’s performance measurement architecture


This Program is taught by experienced Strategy Management Group (SMG) Senior Associates who have trained over 5000 practitioners and consulted for hundreds of organizations from over 60 countries since 1997.

Participants will learn how to:

    • Recognize performance management as a key strategic and competitive differentiator
    • Understand theory and application of corporate performance management through Balanced Scorecards (BSCs) and other frameworks for developing KPIs.
    • Create buy-in and a culture of continuous performance improvement
    • Drive performance-informed budgeting and accountability
    • Develop best practice KPIs, performance targets, and management dashboards
    • Improve performance of departments, teams, programs, projects, risks, and individuals
    • Communicate performance information throughout the organization to better inform decision making

Registeration Details Pay Now $4,250
*Hurry and enjoy this early bird price! Ending June, 12, 2017